Shipping policy
Shipping Policy
At The Kardboard Krew, we’re committed to getting your order to you quickly and safely. Below are the details of our shipping process.
Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or holidays.
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You’ll receive a confirmation email with tracking once your order is shipped.
Shipping Rates & Delivery Times
Domestic Shipping (U.S.):
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard (USPS/UPS) | 3–7 business days | Varies by weight on order or Free on orders over $100 |
International Shipping:
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Available to most countries.
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Rates are calculated at checkout based on location and weight.
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Delivery time: 7–21 business days, depending on the destination.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can use it to track your package on the carrier’s website.
Lost or Stolen Packages
The Kardboard Krew is not responsible for packages lost or stolen after delivery. Please contact the carrier directly for claims. We recommend selecting a secure delivery address.
Customs & Duties (International Orders)
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All international orders may be subject to import taxes, duties, and customs fees, which are not included in the purchase price.
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These charges are the responsibility of the customer and are determined by your local customs authority.
Wrong Address Disclaimer
It is the customer’s responsibility to ensure the shipping address is entered correctly. If you believe you’ve entered the wrong address, please contact us within 24 hours at thekardboardkrew@proton.me
Questions?
For any shipping-related inquiries, email us at thekardboardkrew@proton.me — we’re happy to help.